Project Worker - Camden Town, United Kingdom - Venn Group
Description
Project Worker - Immediately Required
Project Worker****Period:
- 6 months (with potential extension)****Shifts:
- Monday to Friday (Weekend work may be required)****Hours:
- 35 hours a week****Location:
- North West London****Rate:
Duties of the role will include:
- Supporting a caseload of high complex needs adults such as mental health, domestic abuse, ex
- offenders and drug and alcohol abuse
- Interviewing potential clients referred to the service and carrying out assessments to determine their hostel suitability
- Providing advice to tenants on welfare benefits, housing, training and employment opportunities and other issues as necessary
- Assisting clients with daytoday tenancy issues such as rent payments and claiming benefits
- Dealing with difficult and complicated client situations, and providing a suitable solution
- Liaising with external agencies as appropriate to ensure the ongoing support needs of clients
- Working in line with other key agencies, both in statutory and voluntary sectors
- Maintaining the safety of clients through the following of Health and Safety Guidelines
- Dealing with any tenant queries or complaints both promptly and sensitively in accordance with company policy
- Undertaking housing management tasks including reception duties, taking rent and ensuring a clean and safe physical environment
Essential requirements:
- Previous housing experience, working with complex need clients in a challenging scheme
- Experience and knowledge of the needs and support requirements of vulnerable clients
- Knowledge of good practice in housing management
- Recent enhanced DBS certificate, ideally on the update service
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