Service Administrator - Maidstone, United Kingdom - Marshall Motor Holdings

Marshall Motor Holdings
Marshall Motor Holdings
Verified Company
Maidstone, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

The Role
We are seeking a Service Administrator to join Marshall Motor Group's Audi dealership in Maidstone.

This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Audi and Marshall Motor Group.

This role is a full time permanent position working on a Monday to Friday basis.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed


These include:

  • 25 days annual leave (not including Bank Holidays) increasing with length of service
  • Colleague referral fee up to £2,000
  • Discounted Car Purchase Scheme & Colleague Car Benefit Offers
  • Discounted Service / Parts / Bodyshop services
  • Training and Continual Self-Development
  • Free Eye Care Vouchers
  • Cycle To Work Scheme
  • Loyalty, Above & Beyond and Long Service Awards
  • Discounted Shopping Portal

What experience do I need?


We are looking to speak to you if you have had previous demonstrable experience within a customer intercation role, where you have been self managing your own workload and ideally with some administration or bookings experience.


Why would this role suit me?


This role would be a great opportunity for you if you enjoy working with customers, supporting and working withina team, self-managing your own workload and time, enjoy organisation and working with a high attention to detail in an administration function.


What will I do on a daily basis?

  • Take incoming telephone queries, make and take customer bookings.
  • Ensuring customers are kept up to date throughout the time their vehicle is with us.
  • Meet and greet the customers and support the Service Team where necessary.
  • Create invoices and jobcards and ensure the bookings diary is up to date.
We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England.


We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.


Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Maidstone, ME14 3AA: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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