Insurance Account Handler - Bude, United Kingdom - Hodgson Insurance Services

Hodgson Insurance Services

Verified Company

Bude, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a small successful family run insurance broker based in Bude, Cornwall, we are seeking to hire a customer account handler to join our growing team.

Our brokerage provides a variety of general insurance services including products for business, hospitality, motor, household, personal, and travel insurance.

Role & Duties.

Deliver excellent customer service.
Advising new & existing customers on a range of general insurance products (hospitality, guest houses and similar is a niche area we provide).
Searching & placing quotations with suitable insurers.
Handling all customer queries including midterm changes, claims, and managing renewals.
Generating new customer leads and crossselling.
Collecting payments and handling direct debits, chasing outstanding documentation, payments and similar and keeping records up to date.

General day to day office operating duties would be expected i.e. some cleaning, going to the post office, locking doors at the end of the day etc.

Skills & Characteristics.

2+ years knowledge of the commercial and personal insurance industry (ideally within a broker environment).
An ability to work under pressure by yourself and part of a team
Enthusiastic and hard working.
Strong communication and negotiating skills, being able to work under own initiative.
Excellent computer literacy (with experience using the Open GI insurance computer software an advantage but no essential)
Well presented, friendly, with the ability to get on well with others.
Ability to multitask, prioritise and organise workload efficiently with attention to detail.
Experience in telephone sales.

The position would be office based in our high street branch in Bude, Cornwall with occasional customer site meetings a possibility so having a car and full UK license preferable, but not essential.

Hours of working.

Mon-Fri 9am5pm
Saturday mornings (every other week only) 9am12pm.
Some flexibility available.

Benefits.

23 days holiday, plus all bank/public holidays.
Day off on your birthday.
1 additional day holiday for every 1 year of service, up to 5 bonus days available after 5 years.
Option to buy or sell holiday.
Professional qualification support.
Company pension scheme.
Discounts for own insurance policies.

Salary:
Dependent on experience.

Job Types:
Full-time, Permanent

Salary:
£24,000.00 to £30,000.00 /year

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£30,000.00 per year

Benefits: