Fleet Delivery Supervisor - Dunstable, United Kingdom - Just go

Just go

Verified Company

Dunstable, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of Fleet Delivery Supervisor (Internal) requires you to direct, motivate & work with your team to ensure our motorhomes are ready for hire as per business requirements.

Working alongside the External Fleet Delivery Supervisor you will be responsible for supervising the Internal Fleet Delivery Assistants, ensuring that the team have the resource, equipment and training necessary to carry out their roles to the highest of standards.

The role:

Recruitment, allocation and organisation of internal casual staff to meet the business needs
Training of internal casual and permanent staff in internal cleaning standards
Management of staff holiday requests
Performance management including probation reviews, staff appraisals and quarterly assessments
Internal precheckout inspections (IPCI)
Minor fixes (internal)
Liaise with workshop & logistics to ensure repair of major fixes before vehicle next on hire.
Wash bay duties
Quality control checks of vehicles
Responsible for the cleaning of vehicles during off peak season
Vehicle movements, internal and offsite
Weekly stocktake
Manage extras for FOH
Opening and closing of depot responsibilities on a rota basis (peak periods; hours between 8:00am 6:30pm)
Coordinate, prioritise and schedule team and tasks to ensure the timely delivery of motorhomes
Maintain effective communication and liaison with the team, External Fleet Delivery Supervisor and Fleet Delivery Manager to ensure tasks are on track for meeting SLA
Ensure health and safety through improving and then maintaining the wash bay, barn and yard areas
Work with External Fleet Delivery Supervisor to manage THL workflow and Sales work flow
Undertake vehicle relocations and vehicle swaps
Organise and oversee the Italy preparation workflow at both LCY & PSA
Maintain yard map & ensure EOD stock take is correct
Provide support to the Fleet Delivery Team Leader in their absence
Maintain realtime to ensure relevant data is accurate and accessible companywide
Attend weekly operations meetings

About you:

Proven experience in leading a team with the ability to optimise team performance and development
Fosters a high level of morale at all times
Conflict resolution skills
Knowledge of basic vehicle maintenance
Knowledge of customer service principles and practices
Good attention to detail and understanding of systems, processes and their importance
Experienced working at all levels, demonstrating strong relationship building skills
Ability to train and provide feedback to employees to create a strong workforce
Commitment to delivering a high level of customer service demonstrating business focus and a desire to succeed beyond what is expected
Resilient and flexible and able to work in a fast paced and dynamic demanding environment
Excellent planning and organisation skills with the ability to regroup at short notice
Flexibility to respond to a variety of work situations
Full UK driver's license with more than 2 years driving experience