Uk Head of External Communications - Birmingham, United Kingdom - National Express

National Express

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us on the Journey... National Express are looking to recruit a UK Head of External Communications to deliver a best-in-class external communications service encompassing all of National Express' activity in the UK.

What you'll do:

Lead public relations activity for National Express UK (aligned with UK communications strategy and macro themes) to include
Proactive media relations thought leadership, promotion of spokespeople, industry comment, etc
Responding to the news and stakeholder agendas
Support of UK public affairs and stakeholder management activity as appropriate Responsibility for UK press office function, including media monitoring, NLA licensing, media training and spokespeople and 'on call' processes and systems.

Management of identifyingand agreeing activity that provides opportunity for recognition through awards or accreditation for all UK businesses

Work with department colleagues in Internal Communications and Public Affairs to support UK specific activities as appropriate
Management of two External Communications Managers and a number of executive/apprentice roles
Part of UK media oncall team (24 hour press office and incident response) with responsibility for reviewing and updating crisis communication documents
Work as a member of the UK Communications incident and crisis management team as and when required, including ontheground resources during any crisis situations.
Deputise for UK Director of Corporate Affairs and Communications as appropriate/necessary

What you'll need:

Significant experience of working in communications, ideally at Head of Communications level in a fastpaced, commercial environment
Significant press office experience managing a combination of proactive and reactive issues
Demonstrable trackrecord of leading PR campaigns that cutthrough to the general public
Proven track record in both proactive and reactive media relations, from highprofile consumer campaign delivery to issues and crisis management
Good understanding of social media and the challenges/ opportunities this offers corporate organisations
Educated to degree level or equivalent
Strong journalist contacts and proven track record of developing and maintaining mutually beneficial media relationships
Ability to work calmly and effectively under pressure