Meetings & Events Operations Supervisor - Part Time - Glasgow, United Kingdom - Radisson Blu Hotel Glasgow-Food & Beverage
Description
Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world's most dynamic and fast-growing hotel companies.
By saying yes, you will become part of our worldwide success story.
Do you enjoy setting the scene, coordinating and directing the cast, from rehearsal all the way through to the final curtain, you know what to do.
Our Meetings & Events Operations Team are the leaders in delivering the perfect production.
They are creative, proactive problem solvers and perfectionists who ensure that our guests experience is simply stunning, where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As a Meetings & Events Operations Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we doInterested then why not say Yes I Can as we are looking for passionate people just like you
We are a living Wage Employer
Key Responsibilities of the Meetings & Events Operations Supervisor:
- Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved
- Supervises the banqueting team fostering a culture of growth, development and performance within the department
- Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships with all key stakeholders
- Establishes and delivers effective programmes that advance service standards, profitability and cost control
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required
Requirements of the Meetings & Events Operations Supervisor:
- Experience in banquets
- Strong supervisory and managerial skills with a handson approach and leadbyexample work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions with proven problemsolving capabilities offering support where required
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experience of working with IT systems on various platforms
- Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.
At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.INDFOH
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