Credit Controller - Leicester, United Kingdom - Compass Fostering

Tom O´Connor

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Tom O´Connor

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Description

About The Role:


Main Purpose of the role:


OUTLINE OF DUTIES:


  • Ensure timely and accurate receipt of customer payments, posting of remittances and account reconciliations
  • Ability to communicate over the phone and in writing in a professional and positive manner to ensure customer payments and that queries are resolved swiftly
  • Support the distribution of accurate invoices and credit notes to customers on a timely basis
  • Ensure Credit Control Supervisor is aware of issues, or potential issues, that may affect timely payment
  • Participate in weekly reviews of debtor reporting with Credit Control Supervisor
  • Assist Credit Control Supervisor with ad hoc tasks and reporting
Some knowledge of Excel and the ability to foster working relationships with customers, and internally, to ensure the smooth collection of payments is required


Office Cover:
To provide cover in the absence of other staff as directed.


Data Protection:

Work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken.


Health and Safety:

To be aware of and work within the Company's health and safety policies, relating to the working environment and building security, reporting any issues promptly to their immediate Line Manager.


ADDITIONAL RESPONSIBILITIES:

On occasion, travel to other offices may be required to attend induction, training or meetings.


The above duties are neither exclusive nor exhaustive and the post holder may be required to carry out other duties, deemed appropriate by their Line Manager.


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