Hears Responder - Ipswich, United Kingdom - Suffolk Advertising (SCC)

Suffolk Advertising (SCC)

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£22,472 - £23,660 per annum (pro rata):

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29.4 hours per week:

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Part Time:

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Permanent:

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Reference: 0558
We are looking for a highly motivated individual to join the HEARS team. You will work as part of a dedicated team providing a 24/7 service for Ipswich Borough Council.

The day shift will be based at Grafton House (Ipswich Borough Council HQ) and you will respond to emergency calls from this location.

When not responding to emergencies, the team also undertake installation and collection of alarms, as well as background administration and other key tasks to ensure the smooth running of the service.

The night shift is always worked from your home/responding address* on an on-call basis.

*Your home/responding address must be within a few minutes of the Ipswich Borough Council boundary.

Shift and Rota Patterns
The HEARS team currently operate on two shifts on a 24-hour rota:

Day shift: 06:50hrs - 19:10hrs

Night shift: 19:00hrs - 07:00hrs

Full-Time Pattern
This post requires day, night, and bank holiday working.

About You
You will be an enthusiastic and reliable individual, ideally with experience in a care or emergency response related role.

You will need to be able to remain calm and clear headed in emergency situations, providing potentially lifesaving assistance to customers.

You must be able to demonstrate good communication skills particularly in relation to older and vulnerable customers and will need to liaise with a variety of staff, external agencies, and family members in a polite, concise, and understanding manner.

Teamwork is vital to ensure the service runs smoothly, you will need to be able to work closely with your colleagues with sometimes limited supervision due to the 24/7 operational hours.

You must be able to think on your feet, be decisive and can respond quickly where necessary.

Due to the difficulties faced by this client group it is essential you are competent in using different technology such as mobile devices and lifting equipment.

A full UK driving license and an enhanced DBS check, and a Police Vetting Clearance will be required for this post.

Ideally you will have the below qualifications as a minimum, but training will be provided.
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Level 3 First Aid at Work:

Level 2 Moving & Assisting People

As well as a competitive salary, the Council offers Local Government Pension Scheme (LGPS) membership, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, learning and development opportunities, flexible working opportunities, wellbeing support, lifestyle benefits and the opportunity to work with great colleagues.

Closing date: 29 April 2024

Interview date: 14 May 2024.
Please note CVs are not accepted.

Job Types:
Part-time, Permanent

Salary:
£22,472.00-£23,660.00 per year

Expected hours: 29.4 per week

Shift: