Discharge Coordinator - London, United Kingdom - Central and North West London NHS Foundation Trust

Central and North West London NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting opportunity to be part an established Discharge Team providing a link between Acute and Community Mental Health Services across Health and Social Care.

We are looking for someone who has great communication skills and the confidence to negotiate outcomes for our patients to facilitate timely and safe discharges.

You will be proactive and a good problem solver with the patient at the heart of what you do.

If you are organised, able to prioritise your workload with the ability to work in a busy team while learning a new role, this may be the opportunity for you.

This role is paramount in supporting patient flow throughout CNWL and provides the opportunity to work with the MDT and our service partners in best practice.

The role requires a good understanding of adult social care services, including housing and benefits.

This will support planning for patients discharge from point of admission, working alongside our supportive MDT team who all take an active role in the discharge process and patient flow within CNWL London Boroughs.

You will be a key resource to the MDT supporting patients and their families with decisions around discharge, completing appropriate onward referrals to ensure their care needs will be met safely as well as supporting ward staff with the preparation for discharge.

To identify critical delays in the treatment and care processes. To be proactive in generating solutions that will reduce these delay processes

To collaborate in recording clinically ready for discharge (CRFD) patients within the inpatient setting and ensure targets are monitored and reported to health and social care for validation of delays.

To facilitate and ensure a recovery focused discharge.

To seek to prevent or delay re-admission methods through practical support or sign posting to appropriate services.

To liaise with social services, community teams, mental health services and GPs to ensure smooth and coordinated pathway home/interim/intermediate care.

To liaise with voluntary and statutory organisations to provide practical solutions to enable effective discharge for example; key collection, collecting clothes, clearances etc.

Alert the discharge lead of any concerns or identified safety and security issues in a timely manner.

To audit the effectiveness of discharge planning within acute services by maintaining accurate IT records to enable collection and the analysis of data.

To identify patients suitable for rehabilitation or for step down as required with the multidisciplinary teams.

To meet KPIs around discharge in line with the Discharge Policy.

To represent the HTT in ward rounds, white board reviews and participate in facilitating early discharge

To be flexible in your approach and if required work evenings or weekends, which can be taken back as TOIL.

There's a place for you at CNWL.

We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home.

Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust.

With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.

The successful applicant may have contact with patients or service users.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The post holder will be part of Harrow Discharge team and will work within Harrow Home Treatment Team and Acute Inpatient Services to facilitate timely, effective and appropriate discharge of patients from the acute setting to the community, liaising with hospital, community, social care and health service colleagues in order to promote a recovery focused discharge/transfer.

The post holder will also play a key role in the development of an innovative service providing excellent discharge practices within the ward environment.

The post holder will ensure best practice in planning safe and timely patient discharges in order to achieve best outcomes for patients as well as to optimise hospital bed utilisation and reduce length of stay.

The post holder will be expected to become expert in the housing issues, supported accommodation and placement options within the local area, and be able to offer advice to staff on the process required to access them.

They will dev