Ebook Operations Coordinator - London, United Kingdom - Bloomsbury Publishing PLC

Bloomsbury Publishing PLC

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ebook Operations Coordinator

The opportunity

Bloomsbury Publishing is looking for a highly motivated and well-organised new Ebook Operations coordinator to help look after our digital products from across the whole business.

Supporting the Ebook Operations Manager, you will coordinate the distribution and availability of all Bloomsbury ebooks and audiobooks, ensuring that all content is ready in time for frontlist publication and supporting the business in keeping Bloomsbury's online ebook presence accurate and at a high quality.

The role currently focuses on ebook distribution, but is expanding in to audiobook distribution and development as this exciting new part of the business grows.

The role

Act as the first point of contact for internal departments to problemsolve any issue relating to ebook and audiobook distribution, availability or metadata accuracy on customer websites
Running processes to ensure that key teams throughout Bloomsbury are aware of gaps that would prevent successful frontlist publication of ebooks, and support those teams in making sure those gaps are resolved.
Educate and train other teams and colleagues on ebook distribution workflows, requirements and functionality, and provide tools to ensure their processes intersect neatly with digital distribution
Run regular audits and catalogue reports to monitor availability and data accuracy of Bloomsbury ebooks on customer sites, and communicating statistic and issues with internal stakeholders
Make any essential changes to our internal ebook records in our systems in order to fit availability and metadata requirements as instructed by other teams
Providing the regular point of contact for external developer support, helping to drive developmental changes, flag up issues and problem solve.

Knowledge, skills and experience

Good working knowledge of digital vendors, metadata, and platforms such as Biblio and Coresource
Be able to act proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to more senior managers
Be able to communicate regularly with external partners and key internal stakeholders
Good problem solver
Able to identify potential for process improvement
Good attention to detail
Strong knowledge of Excel and other Office tools

Additional information
The role is a full-time position

The role is based at our London office 50 Bedford Square, London, WC1B 3DP on a hybrid-working pattern of 2 days office based / 3 days home based (or fully office based if preferred).

Allocated office days for this role will be negotiated with the Ebook Operations Manager

Bloomsbury Benefits
As well as a fantastic opportunity to join a global award-winning organisation, Bloomsbury offers the following competitive benefits package:
Working Pattern
- hybrid working pattern of: 2 days office based / 3 days home based (or fully office based if preferred)

Holidays

25 days holiday
3.5 days Christmas company holiday

Other Benefits:
Two paid Personal Wellness Days

Flexible Fridays - _take Friday afternoon off by working an additional 3 hours and 45 minutes earlier in the week_

Season Ticket Loan

Sharesave Scheme

In-house Doctor

Eyecare Voucher Scheme

Company culture - Employee Voice Meetings, Staff Networks (Bloom, Disability, Mental Health, Pride and Parents, Guardians and Carers), 21 Mental Health First Aiders trained across the UK offices, Publishing Events and access to free Publishing Resources

For additional benefits see below_
We are willing to make any reasonable adjustments throughout the recruitment process, please flag to the recruitment team if required_

**Applicants must have the legal right to work in the UK.