Quality Manager - Caerphilly, United Kingdom - Yolk Recruitment Ltd
Description
Quality Manager
South Wales
Competitive Salary
Yolk Recruitment has another exciting opportunity for a Quality Manager to join a company at the forefront of its industry
This could be an ideal role for a Senior Quality Engineer looking to take the next step into management, or for an established Quality Manager to bring their knowledge to a great team.
This is what you'll be doing as the Quality Manager:
- Customer Satisfaction, verify internal and external concerns
- customer liaison / site visits. Approve/contest Claims, raise supporting documentation. Understanding of customers products.
- Manage Customer complaints responses in line with 8D requirements.
- Structured approach to problem solving
- Using A3 and root cause analysis tools and techniques such as 5 Whys, Ishikawa, adopt new process adherence and surveillance measures through good Quality Engineering practices.
- Identify, Conduct, or support continuous improvement actions, Report Extrusion Business System monthly and quarterly updates.
- Lead ISO 9001 internal and external audits (Facilitate the introduction IATF accreditation)
- Ensure BMS is maintained to the correct level and being followed.
- Identify training requirements of the department, update training matrices
- Carry out and progress annual appraisals for the department.
- Report Monthly/ Quarterly quality figures complete with action to address, update claims databases.
- Support Sales/Engineering NPI with tech support on products and specifications
- Ensure departmental procedures are followed.
- Ensure personal safety is paramount along with the safety of others.
- Follow all Health and Safety procedures, process and regulations
- Be aware of opportunities to reduce cost and escalate to Shift Manager
The experience you will bring to the Quality Manager role:
- Ideally Degree/HND in an Engineering discipline
- Manufacturing background (Essential)
- Automotive exposure
- Track record of robust solutions to achieve year on year quality improvements.
- Understanding of Engineering drawings and CMM measurement techniques.
- Driving license and confidence to travel outside of the UK (essential)
- 35 years working as a Quality Engineer/Manager in a manufacturing environment (Desirable)
This is what you will get in return as the Quality Manager:
- Competitive Salary
- Monday to Thursday 8am 4.30pm, Friday 8am 1pm
- 27 days annual leave plus bank holidays per annum
- Workplace pensions scheme
- Life insurance
- Health scheme
- Target incentives bonuses
- Flexible working
- Free parking
- Free uniform.
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