Sales Support Specialist - Chester, United Kingdom - Wicresoft UK Ltd

Description

Working closely with the Head of Sales & Finance & Operations Director you will be joining a capable and winning team.

As a Sales Support Specialist, you will have exceptional organisational skills along with a keen eye for detail. You will be naturally curious and a key player within the team.

The primary focus of this role is to support Account Managers and their clients. This is a fast paced, varied role with an extensive learning pathway along with internal progression opportunity.

Job Responsibilities

• Deal with initial customer enquiries.
• Create quotations.
• Place orders using Sage Intacct
• Manage Outlook mailboxes, both coworker and customer specific
• Arrange product returns.
• Record product information, including manufacturer data sheets and specification checking.
• Maintain reports including open purchase orders & back log.
• Liaise with internal departments, including Finance & Service Delivery
• Develop and retain portfolio product knowledge as defined by the Account Manager
• Understand vendor promotions and special bid & deal registration processes.
• Assist with holiday cover and training of coworkers.

Job Experience and Competencies

• Understand the IT industry sales channel.
• Be exceptionally wellorganised and resourceful.
• Hold outstanding communication skills and be an active listener.
• Naturally build a rapport with customers, partners and internal coworkers.
• Have customer service skills for pleasant and productive customer interactions.
• Ability to multitask various requests and prioritise when needed.

Salary:
£26,000.00-£32,000.00 per year


Benefits:

• Company pension
• Onsite parking
• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Work Location:
Hybrid remote in Chester