Medical Receptionist - Burton-On-Trent, United Kingdom - Gordon Street Surgery

Gordon Street Surgery

Verified Company

Burton-On-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working hours:

1.30-6pm Monday to Friday

Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job responsibilities:

Administration

To have a thorough knowledge of all practice procedures
To work in accordance of written protocols
Pulling/filing notes for surgeries and updating as necessary
Filing post in medical records
Photocopy as requested

Reception

Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary

Appointments

Process appointment requests for today/future appointments from patients by telephone and in person.
Deal with visits/requests

Computer

Registrations of new patients computer data entry and medical records (if trained)
Process patients' changes of address computer data and medical records (have knowledge of practice area)
Process repeat prescription requests in accordance with practice guidelines

Telephone