Document Controller/operations Administrator - Fulham, United Kingdom - Hunter Mason

Hunter Mason
Hunter Mason
Verified Company
Fulham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Document Controller/Operations Administrator - Landscapes & Gardens
Sands End, Greater London

£35,000 - £40,000


Job Objective


This role is responsible for the implementation and ongoing maintenance of the digital workflow process platform and other administrative duties for the operational divisions.

This is a critical role, acting as the 'backbone' of the team, supporting our procedures, and maintaining transparent, up-to-date and easily traceable documents.


Key Responsibilities

Document Management:


  • Maintain an organised and uptodate electronic and physical filing system.
  • Receive, categorise, and file documents in a consistent and accessible manner.
  • Ensure the confidentiality, security, and integrity of sensitive documents.

Records Keeping:


  • Track and update records, including training, invoices, and project documents.
  • Retrieve and provide documents as requested by team members and external parties, playing an integral role in our annual audits (ie: ISO and CHAS etc.)
  • Ensure compliance with recordkeeping policies and procedures.

Administrative Support:


  • Assist with scheduling meetings, managing calendars, and handling correspondence.
  • Coordinate companywide training arrangements and maintain the training matrix.
  • Handle general administrative tasks to support the smooth operation of the office.

Communication:


  • Act as a liaison between all departments to facilitate document exchange.
  • Communicate document control procedures and best practices to team members.
  • Assist in the preparation of reports and presentations.

Quality Assurance:


  • Review documents for accuracy, completeness, and adherence to company standards.
  • Assist in identifying areas for process improvement and implement solutions.
  • Conduct periodic audits to ensure document compliance.

Requirements:


  • Previous experience in document control and administration preferable
  • Proficiency in the document management software, Reflow would be a distinct advantage
  • Good understanding of the lifecycle and principles of project management and project delivery
  • Competence in Microsoft Office Suite
  • Strong organisational and time management skills
  • Attention to detail and a commitment to accuracy
  • Excellent communication and interpersonal skills
  • Team player with strong relationship building skills
  • Good time management
  • Quality driven with good filing skills
  • Proactive problem solver
  • Solid data entry skills
  • High levels of ethical conduct: honesty, trustworthiness, integrity

Benefits & Package

  • Salary £35K£40K depending on experience
  • Permanent, full time, officebased role
  • Collaborative, upmarket office environment location SW1 20 days holiday, excluding Bank Holidays
  • Birthday day off
  • Company pension scheme
  • Health cash plan
  • Cycle to work scheme
  • Excellent training and development opportunities
  • Access to elearning platform
  • Employee Assistance Program
  • Quarterly social events

Job Types:
Full-time, Permanent


Salary:
£35,000.00-£40,000.00 per year


Work Location:
In person


Reference ID:
Document Controller/Operations Administrator - Landscapes & Gardens

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