Real Estate Account Handler - London, United Kingdom - Lawes Group

Lawes Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract - Permanent

Salary - £35,000 - £50,000

Location - London

Industry - Insurance

Due to their successful growth our client is looking to recruit an experienced Real Estate Account Handler to join their team in London.

As a Real Estate Account Handler you will be responsible for providing a day-to-day service delivery to a mixed portfolio of UK and European property owner and real estate clients.

You will act as a client advocate serving as a key contact within the account team working with an allocation of clients from varying sizes from commercial to large corporate accounts.

Key Tasks & Responsibilities:

Provide day to day servicing of a clients Insurance programme to support retention and development of the business
Research prepare and present renewal reports to the account team in accordance with the renewal report process
Obtain quotations both or new and renewal business
Prepare market presentations
Effectively manage the credit control processes actively track premium payments and pursue uncollected premium promptly escalate in line with credit control process
Serve clients as an advocate for their needs ensuring delivery of exceptional service through close and regular interaction
Diligently check policy documentation in accordance with regulations
Effectively respond and manage with queries including but not limited to changes in cover and risk
Identify the risk exposures and advise on Insurance and Risk Management solutions in consultation with the account team
Provide management information as requested
Manage and coordinate global Insurance programmes and liaise with the network worldwide as necessary
Build and nurture close longlasting relationships by developing a constantly expanding network of client contacts
Cultivate a positive and wideranging network of relationships with insurers lawyers and loss adjusters
Seek to identify methods of enhancing services and adding greater value to clients. Maintain a robust approach delivering a service plan and annual timetable of visits aligned to their needs
Act as a point of referral for Insurance Administrators and present solutions for discussion with the account team where required
Provide feedback for insurer review meetings and actively contribute to the development of relationships
Expand awareness and breadth of knowledge on non real estate covers and the associated market activity e.g. Financial Lines
You will pose excellent communication skills and the ability to attend external client meetings when required
Our client is looking for someone that has the energy and appetite to learn and can prove that they can develop and progress within the business
This is predominantly an officebased role with training and study support offered.