Patient Booking Assistant - London, United Kingdom - University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust
University College London Hospitals NHS Foundation Trust
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you highly motivated, reliable and enthusiastic? Do you have experience of working in a busy environment with competing demands? We would love to hear from you.


We are looking to appoint a Patient Booking Assistant within the Royal National Throat Nose & Ear and Eastman Dental Hospitals division at UCLH.

The Administration Assistants are a key point of contact for clinicians and administrative teams.

You will work collaboratively with Service Team Leaders and Assistant General Managers when booking new appointments and escalating capacity concerns accordingly.

This role is fast paced and provides you with the opportunity to manage a varied workload.


You must be capable and competent in the use of patient administration systems and be able to work with a range of professionals including consultants, GPs, Senior Managers and administrative colleagues both internal and external.

We will expect you have basic understanding of 18 week RTT pathways.


University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National Throat, Nose and Ear Hospital
  • Eastman Dental Hospital
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.


At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work.

This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
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