Receptionist / Administrator - Wimborne, United Kingdom - The Quarter Jack Surgery

The Quarter Jack Surgery

Verified Company

Wimborne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

THE QUARTER JACK SURGERY, WIMBORNE, DORSET BH21 1AP

Administrator/Receptionist

Part-time hours per week

A busy 7-partner GP Practice is seeking a friendly and enthusiastic administrator/receptionists to join our busy and friendly team here in Wimborne, Dorset (due to promotion).

The role is principally greeting and booking-in patients at our front desk/receiving patient calls and booking appointments, and a variety of other admin duties.

The surgery has high levels of patient satisfaction and a pleasant and covid-safe working environment. Excellent communication and administration skills and the ability to work under pressure are essential.

NHS or medical/healthcare experience essential.

Covid vaccination proof or medical exemption essential.

Hours of work:

To be agreed hours per week

Benefits include:
generous NHS pension, 30 days holiday pro rata (+ bank hols), free parking, pleasant and modern covid-safe office, friendly and supportive team, overtime opportunities, events and new outdoor rest area

Salary range:
£11 per hour

Responsible to:
Deputy Practice Manager (Operations)

Enthusiastic administrator/receptionist needed to join our very friendly team at our surgery in Wimborne, Dorset (due to promotion).

The role is principally greeting and booking-in patients at our front desk and receiving patient calls, but also a variety of other interesting admin duties.

The surgery has high levels of patient satisfaction and a pleasant and covid-safe working environment. Excellent telephone and administration skills and the ability to work under pressure are essential. NHS or medical/healthcare experience is essential. Covid vaccination proof or exemption essential.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

Excellent telephone and interpersonal skills
Flexibility to adjust work patterns to meet additional workload as it arises
Ability to maintain confidentiality
Ability to work with a methodical and careful approach
Ability to remain calm under pressure
Good standard of general education
NHS or medical/healthcare experience preferred
Covid vaccination or exemption proof

JOB PURPOSE
To provide a friendly and efficient reception and call handling service for the surgery

RECEPTION DUTIES

Welcoming patients into reception and booking patients in
Dealing with patient enquiries at the front desk
Receiving telephone calls
Dealing with queries regarding services offered by the practice
Making telephone calls as requested
Arranging appointments for medicals and other nonroutine appointments
Taking messages and recording them
Greeting and directing patients at reception desk and checking their appointments
Handing out letters, completed forms, specimen bottles etc
Accepting requests for completion of forms, eg private health insurance claim forms, passports
Collecting fees for chargeable items (cash/cheque or chip and pin)
Generating computerised repeat prescriptions

This job description represents the range of duties required of the post-holder at the time of issue. It may be reviewed according to need.

Work Remotely

Job Types:
Part-time, Permanent

Part-time hours: per week

Salary:
£11.00 per hour

Benefits:

Company events
Company pension
Free parking
Onsite parking
Sick pay

Schedule:

Holidays
Monday to Friday
No

weekends

Supplemental pay types:

Yearly bonus

COVID-19 considerations:
Covid safe environment

Experience:

- medical or healthcare: 1 year (required)

Work Location:
One location

Application deadline: 02/05/2023