Team Leader - Colchester
1 month ago

Job summary
We're looking for a talented Team Leader to join us in our Colchester office. You will use your knowledge and experience of the Insurance Industry to have direct responsibility for a team of Customer Service Executives.You will effectively manage your team to deliver excellent customer service and support them by conducting regular 1-2-1's, coaching and development.
You will ensure the team's day-to-day servicing and administration of client insurance requirements is completed in a timely, technically accurate and cost-effective manner.
- Lead, motivate and support your team in the delivery of required business KPI's.
- Support the department in meeting all quality and regulatory standards.
- Proactively coach and develop your team to increase overall capability through using your specialist knowledge and experience.
- Provide technical expertise and support to both internal and external stakeholders.
Job description
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