Senior Customer Service Representative - Spalding, United Kingdom - internet-electrical

internet-electrical

Verified Company

Spalding, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for someone with Customer Services background that can demonstrate strong and clear communication skills at all levels and has the ability to work with senior management in assisting to expand the business.

KEY REQUIREMENTS:

Able to use and understand in house IT systems including Microsoft Office
Excellent understanding of numbers
Excellent communicator with professional attitude
Keen to gain knowledge of electrical products and gain an understanding of our customer's needs and requirements
Willing/able to develop product knowledge
Well organised and attention to detail is key
Communicate business information effectively and in a variety of ways from team to Director level
Able to identify and source electrical products on the internet
Ensuring that orders are dispatched and delivered to customers within expected timescales
Strive for high performance, regularly reviewing the quality of service delivered
Driving activity and initiatives and able to bring new ideas to the business
Good understanding of social media platforms