Client Accounts Assistant Manager - Leighton Buzzard, United Kingdom - Connells Group HQ

Connells Group HQ

Verified Company

Leighton Buzzard, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for a
Client Accounts Assistant Manager who will be reporting into the Client Accounts Manager and will be responsible for the day-to-day management of the Client Accounting team based in
Leighton Buzzard.Effectively managing the Team Leaders and delegating workload to ensure efficiency throughout the department and processes and procedures are adhered to.

What's in it for you as our Client Accounts Assistant Manager?:

-
Training and development:

Demonstrable
career ladder

-
Supportive and
rewarding environment

Key responsibilities as our Client Accounts Assistant Manager:

Take responsibility for the appraisal process ensuring that KPIs have been clearly communicated
Ensure that the recruitment, managing, training, development and appraisals of staff is undertaken effectively within the department
Ensure all deadlines, such as end of month management reporting, statement runs and bank reconciliations are met without exception
Maintain a high level of customer service for clients
Be a point of escalation for complaints and queries from clients and staff
Contribute to the development of the department's policies and procedures
Deputise for the Client Accounts Manager when required

Skills and experience required to be a successfulClient Accounts Assistant Manager:

Proven experience in a management role
Motivational leader
Outstanding Customer Service skills
Stakeholder management
Excellent verbal and written communication skills
Microsoft Excel (Intermediate to Advanced level)
Experience in Lettings or Estate Agency would be advantageous

Connells Group, one of the largest and most successful
estate agency and
property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residential sales and
lettings expertise with a range of services including
new homes,
mortgage services,
surveying,
conveyancing and more