Client Service Representative - Elland, United Kingdom - World Fuel Services

World Fuel Services
World Fuel Services
Verified Company
Elland, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


World Fuel Services Corporation is a global leader in the downstream marketing and financing of land, marine and aviation fuel products and related services.

With revenues in excess of $27 billion, global fuel supply of 21 billion gallons serving 190 countries, and over 4500 employees, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logístical support and price risk management.

World Fuel Services Corporation is a publicly listed company (


NYSE:
INT), headquartered in Miami, Florida and currently ranked # 92 on the Fortune 500 List.


World Kinect Energy Services UK Brokerage is a division of World Fuel Services and provides a comprehensive energy procurement and contract management service to businesses by exploring the market for the best, most suitable supplier offers.

Brokerage offers support with Compliance, Sustainability, Bill Validation & Data Management to facilitate all a business's energy needs.


Key Responsibilities:

  • This is a key role within our Client Services Team, reporting to the Client Services Manager. You will be responsible for liaising with out clients to assist in any queries relating to the running of their energy contracts, both professionally and accurately.
  • In order to do this, you will be responsible for liaising with energy suppliers & distribution network operators to ensure queries are resolved quickly and efficiently.
  • You will ensure all requests are dealt with in a timely manner and in line with company guidelines.
  • You will be responsible for liaising with other teams within the business to keep them fully updated on any issues which may affect their work
  • Provide general administrative support to the office & carry out any other reasonable duties as required by the company
  • Continuously strive to increase market knowledge by reviewing Market & Industry intel and other updates communicated to the business
  • Submit weekly reports and planners to the Client Services Manager
  • Demonstrate awareness of internal processes and provide suggestions for process improvement
  • Provide reception cover as and when required
  • Participate in ongoing training and development, regular performance reviews and monthly one to ones.

Person Spec - Background & Skills:

  • Microsoft Office skills
  • Strong problem solving skills
  • Ability to work well under pressure
  • Organisation & Attention to detail
  • Drive and Motivation
  • Team Work
  • Effective Communication, both Written & Verbal
N.B. This is a Hybrid role; Office days are Mon - Weds.

This is an excellent opportunity to join a rapidly expanding organization with excellent career prospects and a great team to work with
More jobs from World Fuel Services
See all jobs of World Fuel Services