CRM Marketing Executive - Dorking, United Kingdom - Gatwick Airport

Gatwick Airport
Gatwick Airport
Verified Company
Dorking, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

CRM Marketing Executive (6 month fixed term)
Are you an experienced CRM Marketing professional available immediately? Looking for an opportunity to gain more experience with Gatwick?

The commercial function is responsible for driving income from passengers, airlines and on-airport partners.


What is the role?


As the CRM Marketing Executive you will support the development and implementation of the GAL CRM programme across all platforms and in-line with the wider marketing strategy.

The CRM Marketing Executive will be responsible for encouraging passenger engagement that positively impacts income for our Parking and Retail channels.


What will you do?

  • Effective tracking and reporting of performance across all CRM activities to demonstrate ROI.
  • Manage the delivery of the myGatwick loyalty programme, including external stakeholder engagement _i.e. Retailers. _
  • Fully manage the CRM database and ensure activities are GDPR compliant.
  • Supports wider Marketing campaigns through CRM awareness, including Shopping & Eating Guide.

Do you have what we're looking for?

  • Experience having built and delivered CRM campaigns within a B2C environment
  • Experience within a marketing / digital team
  • Commercially strong, able to specific relevant KPIs
  • Highly structured and methodical in approach
  • Analytical, able to interpret datasets & determine trends
  • Able to manage to pressurised deadlines, ensuring everything is delivered
  • Degree educated desirable, but not essential
  • Relevant qualification desirable, but not essential

What's it like to work here?
Our employees tell us that working here is something special. Everyone is looking to deliver what matters to our passengers. There is so much that makes air travel possible. No day is like another.

Our employees enjoy a range of personal, health and financial benefits, including annual leave and high street discounts.

We want our people to reflect our local community and the passengers we serve. We know we are all at our best when we feel comfortable and included.

We want our people to feel like they can be who they want to be at work, and we work hard to provide them with the respect and flexibility to do so.

We aim to be an equitable, diverse, and inclusive employer. We encourage and support our people to be their best. We seek different perspectives that redefine what's possible. Together we are a team.
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