Pensions Administrator - Chesterfield, United Kingdom - Optimise By Recruitment

Optimise By Recruitment
Optimise By Recruitment
Verified Company
Chesterfield, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

To deliver a professional and efficient administration service to members of the Pension scheme in accordance with the service contracts and agreed administrative procedures.

To process member benefits accurately and within target timescales to provide an exceptional member experience.


Main tasks & responsibilities:


  • Process members' benefits based on their entitlements under the rules of the pension scheme and/or members' leaving procedures.
  • Update relevant pension administration systems or databases to ensure the accuracy of the information and corresponding benefit entitlements.
  • Communicate member's entitlements both verbally and in writing and resolve member's queries.
  • Document work processes and provide support to the other members of the Member Services teams.
  • Provide and assist with "onjob" training to the Team, as required.
  • Assist with oneoff projects.
  • Liaise with external organisations on scheme member benefit entitlements.
  • Undertake work in different teams within Member Services according to business needs, including Bereavements, Transfers, Retirements, Technical Team and Data Services.
  • Supporting and contributing to continuous improvement activities within the business, with a focus on removing waste and improving processes to give a better member experience.
  • Other duties, as required.

ESSENTIAL Experience/Skills:


  • Experience working in a professional, customer focussed environment providing high levels of service
  • Strong communication skills, both written and verbal
  • The ability to work to deadlines and manage workload appropriately.
  • Strong IT and Microsoft Office skills, particularly Excel, Word, and Outlook

DESIRABLE Experience/Skills:


  • Experience in Pensions / and or Payroll Administration or analysis
  • Progress in a pensions industry qualification
  • Experience in pension software products
  • Strong Maths and English GCSE or equivalent qualification

Salary:
From £25,000.00 per year


Benefits:


  • Work from home

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Chesterfield, S41 8NR: reliably commute or plan to relocate before starting work (required)

Experience:


  • Paraplanning (preferred)

Work Location:
One location


Reference ID:

PA
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