Transfer Agency Executive - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Key Responsibilities

To complete as directed activities for the pooled fund range including

- order receipt and validation
- confirmation of fund net activity
- price orders (including crossing)
- maintain unit register
- distribution of client contract note
- provision of data internally

Investigating and resolving client and internal instruction related queries
Maintaining good relationships with internal and external clients and 3rd Parties, regularly review outstanding issues to ensure a high level of service is received.
Investigation of errors and implementation of corrective action where appropriate
Participation in change initiatives representing the needs of the department
Work closely with internal/external clients to continuously assess their requirements. Ensure service level agreements are adhered to.
Produce management information highlighting trends, analysis and errors.
Scan, file and maintain allocation packs and folders
Maintain detailed knowledge of fund platform operation processes and system.
Work collaboratively with manager/team fostering credibility and influence towards developing a reputation of operational excellence across the firm

What we're looking for

Customer focused
Excellent communicator
Organisation skills; accuracy, attention to detail
Robust technical unit dealing, client order management lifecycle experience
Understanding of key Investment Management activities
A proven track record of being flexible, adaptable and able to multitask in a fast paced and changeable environment.
Ability to understand issues, find creative and innovative solutions to problems.
Working knowledge of FCA regulatory environment
Collaborative and personalised approach to service commitment, delivery and continuous improvement