Asset Management Assistant - Henlow, United Kingdom - Ministry of Defence

Ministry of Defence
Ministry of Defence
Verified Company
Henlow, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £24,040
  • Part Time Vacancies: (per annum, prorata)
  • A Civil Service Pension with an average employer contribution of 27%
    Job grade:
  • Administrative Officer
  • E1
    Contract type:
  • Permanent
    Business area:
  • MOD
  • Air
    Type of role:
  • Administration / Corporate Support
  • Information Technology
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Air CySC, RAF Waddington &

GBR:

Henlow:
RAF HenlowAbout the job


Job summary:

A new exciting opportunity has arisen to work within the Air Cyber Service Centre (Air CySC) at RAF Waddington.

We are recruiting for 2 x Administrative Officer (AO) posts, which will form part of a centralised Asset Management team.

The team will be primarily responsible for the coordination of Royal Air Force (RAF) telephony ordering, billing and general administrative support, ensuring the continued development of the Air CySC and enabling the smooth delivery of services.

It will provide a centralised HQ function supporting the legacy Deputy Authorised Telecommunication Officers (DATOs) across the RAF.

Additional training can be provided to help broaden knowledge and understanding of IT systems and associated processes.

The role has an exciting and important part to play in supporting the delivery of telephony capabilities so that our customers can use to enhance their business output.

The position is advertised at 37 hours per week.


Job description:


Responsibilities include:


Assist with the creation and development of new processes and procedures in the delivery of telephony services across the RAF including Asset Management, Auditing and Accounting and ensuring Telecoms services are delivered effectively and to policy across all Units of the Air CySC.


Assist the Team Leader with transforming the current delivery of Telecoms services across Air, integrating within the Air CySC structure.

Streamline processes, standardising policy and ensuring STRFs are updated and audited by the responsible site DSFs.

Together with finance team oversee budgetary orders and approvals for telephony matters across the Air TLB.

Responsible for providing financial scrutiny & policy advice for Telecoms billing across Air to the business.

Ensure effective communication with all DSFs to ensure the smooth delivery of services is maintained.

This will include but not limited to:

  • List of engineers permitted access to Stn Telcomms facilities.
  • Ensure Direct Exchange Lines and Residential phones are audited annually.
  • Provide advice and guidance on telephony matters to Air customers.
  • Managing and amending Emergency Call Procedures.
  • Assisting DSFs with telephony major failures.
  • Managing Mobile Telephone Privileged Access System (MTPAS)
  • Management of AMS capability.
  • Management of ArmorComm accounts.
  • Assist DSF with maintain local telephony records
Conduct audits and annual reviews of telecoms services at CySC sites.


Understand the scope of DD telephony services available within the DD service catalogue, provide advice and guidance to DSFs and CMO where required.


Person specification:


An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence, and training.


The following experiences are required for this role:
Essential

  • Ability to organise and prioritise work in the face of competing demands.
Desirable

Whilst there will be opportunities to learn in the role, prior knowledge or training in the following areas are beneficial:

  • Previous DATO experience.
  • Working knowledge of Microsoft Word & Excel.
  • Experience with organising and managing information.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Making Effective Decisions
  • Delivering at Pace
  • Communicating and Influencing

Benefits:


  • Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Free onsite parking.
  • Access to gym facilities.
  • On site cafeteria and coffee facilities.
  • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service.
  • In addition to 8 public holidays per year, you will also receive leave for HM Queen's birthday.
  • The post does not offer relocation expenses (move of home, excess fares)
  • Please note: interview travel expenses will not be reimbursed.
The post does not offer relocation expenses.

Please be advised that the Department is conducting a
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