Live in Care Coordinator - Alcester, United Kingdom - Appcastenterprise

Appcastenterprise

Verified Company

Alcester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Support Office (Alcester)

The Role:

Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team.

Supporting the Live-In Care service this role is an integral part of the successof the whole region.

As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers.

You will ensure that an exceptional and consistent service is offered to our customerswhile supporting the Live-In Care Manager in the day to day operations of their region.

Main Responsibilities:

Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched

Who you are:

The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others.

You will have experience of customer care, handling complaints and problem solving and be able to demonstrateattention to detail and strong organisational skills.

You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.

In return we offer a competitive salary and the following benefits: