Credit Control Assistant - Truro, United Kingdom - CTCC Solutions Ltd

Description

Job Title:
Credit Control Assistant - Hybrid Role**
Job Type: Part-Time, Hybrid

Hours: 8 hours a week with the option of gradually increasing hours

Office Location:
Mount Hawke, Truro (the option to work from home is also available on completion of training period)


Salary:
Competitive salary


The Role
CTCC Solutions Ltd is growing and we're looking for someone to join our amazing team.

You will be responsible for your own client ledgers, working closely with our clients and their customers to resolve any queries, chase for payments, and maintain those important customer relationships.

What will you be doing

• Analysis of clients age debtors
• Exploration of the reason for delayed payment
• Liaise with customers to ensure payment is received
• Maintaining of client/clientcustomer communications
• Create and monitor payment plans for debtors
• Data entry of prospect details into system
• Ensuring reports and notes are tidy and accurate
• Adherence to company policies and procedures
• Adherence to GDPR policies and procedures

Key Requirements
-
Quality conscious

• Shares our values of pride in our work, reliability & a strong commitment to customer care and service.

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Integrity

• Honest, loyal and fair to colleague's & clients.

-
Self-motivated

• Enjoys the challenge of working independently and has a natural competitiveness. This position offers the opportunity to progress to greater responsibility and would suit someone with a longterm ambition to learn and develop within this industry.

-
Adaptable - flexible, able to thrive on challenges whilst handling a multitude of tasks and responsibilities.


Who is CTCC Solutions Ltd?
CTCC Solutions Ltd have been established since 2012, providing outstanding outsourced credit control services for businesses nationwide.

We offer friendly and cost-effective solutions to credit control and have worked with businesses both small and large to improve their cash flow.

Our unique ways of working have allowed us to put those all-important client and customer relationships at the forefront whilst chasing invoices.

CTCC Solutions are a growing and friendly team and we're excited to find the next credit controller to join us.

Our Mission
Our team and clients are at the heart of what we do here at CTCC Solutions. We believe in being and providing a Confident, Tenacious, Communicative and Caring service for our clients.


Our Benefits
-
Flexibility: We understand that everyone has commitments outside of work and are happy to work with you.
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Supportive Team: Our small but mighty team is ready to support you in your day-to-day tasks
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Training: We will provide the training you'll need to grow your skills as a credit controller
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Furthering Skills: Once you have become confident in your role as a credit controller, we are happy to look at courses or training to further develop any skills relevant to your role that you are interesting in growing.
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Hybrid Working: Work from home or in office, once the training is done, it's completely up to you
-
Free Parking

Job Types:
Part-time, Permanent


Benefits:

• Casual dress
• Company pension
• Free parking
• Onsite parking
• Work from home

Schedule:

• Flexitime
• No weekends

Licence/Certification:

• Driver's License (preferred)

Work Location:
Hybrid remote in Truro