Customer Experience Executive - Colchester, United Kingdom - Greenmill Supply Co. Ltd

Description

Job Role:
Customer Experience Executive


Location:
Our amazing new office in Colchester, Essex (CO7 7QR)


Salary:
£27,000 per annum + company bonus


Position:
Permanent, full time. Mon-Fri (NO WEEKENDS)


About Greenmill:

Greenmill is one of the UK's leading wholesalers of Air Conditioning and Ventilation Install materials.

Our aim is to provide world-class service by committing to our brand promise of supplying products
In Stock | On Site | On Time.

We want everyone at Greenmill to succeed, and that's why we will provide you with a 6-week training program to equip you with the many skills involved in the role.

As a family run business, we believe our team culture is the secret to our year-on-year growth & success.


The Team:


Essential Skills:

• Minimum
  1 year experience in a fastpaced office environment is a must.
• High level of accuracy
• Order processing experience
• Basic computer skills
• Team Player
• Proactive & selfmotivated
• A good communicator and relationshipbuilder with colleagues and customers

Nice to have:

• Experience of working towards KPI's
• Experience of using a CRM system

Benefits:

• 25 days annual leave, plus Bank Holidays (rising with service to a maximum of 28 days).
• Employee Assistance Programme
• Opportunity to accumulate time back through prorata early morning starts
• Companywide quarterly bonus scheme
• Dress down Friday's
• Internal recognition scheme
• Monthly Spin The Wheel
• Bespoke training plans (We take development seriously)
• Employee pension scheme
• Cycle To Work Scheme

We are proud of the culture here at Greenmill and believe the right person can thrive in an environment that staff have recently described in a survey as friendly, passionate, hard-working, and fun


Next Steps:


Pay:
£27,000.00 per year


Benefits:

• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free parking
• Health & wellbeing programme
• Onsite parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Application question(s):

Experience:

- customer service in a fast paced OFFICE environment: 1 year (required)


Work authorisation:

• United Kingdom (required)

Work Location:
In person