Receptionist - Dunkeld, United Kingdom - Dunkeld House Hotel

Dunkeld House Hotel

Verified Company

Dunkeld, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic opportunity has arisen for a Receptionist at our 4* Hotel in Dunkeld.

No experience required.

Dunkeld House Hotel boasts an unrivaled experience of Scottish country living.

Our four-star luxury hotel sits on 280 acres of well-maintained and natural woodland and overlooks the wide and fast-flowing River Tay.

We have 98 bedrooms, gym, spa facilities and pool and a selection of conference and event facilities to accommodate weddings, private functions and business services.

The Role:

Provide an efficient and friendly check in and out service
Answer telephone calls promptly and direct calls efficiently
Process out of hours reservations enquiries
Provide hotel and local information to guests as required
Complete end of shift procedures
Assist the reservations team with administration as required
Ensure the front desk is kept presentable and manned at all times
Assist in hotel fire evacuations
Deal with any guest issues promptly and rectify where possible
Log all maintenance issues as and when they arise

The Person:

Previous experience of working in a similar role would be preferred, but is not essential as full training can be provided
Hospitality experience is preferred but not essential
No qualifications necessary, however a basic understanding of Maths and English is required
Strong customer service skills, an attention to detail and good communication skills are vital
Must be smart and well presented

INDHOTEL