Waiting List Co-ordinator - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

University Hospitals of Leicester NHS Trust

Verified Company

Leicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for someone who is passionate, confident and professional to join our team on Wards 17 &19 at Leicester General Hospital.

As a waiting list co-ordinator you will be an excellent communicator and team player.

You will work closely with the medical and nursing teams, being responsible for the flow of patients within our day case wards.

The role will involve preparation of patient information, electronic updating of demographics and booking treatment for patients as requested by the clinician.

- adding to waiting list
- arranging and booking appointments
- preparation of patient records
- answering telephone queries
- general reception duties

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do

They are:

We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: )

The post holder is require to work as part of the Ward 17 & 19 administration team to effectively manage all aspects of the Ward 1 waiting list which includes but is not limited to:

Pulling, prepping and management of patient notes in accordance with local policy
Admissions & Discharges (HISS, Patient Centre)

Sitting Reception

Greeting, checking in and assisting patients
Waiting list coordinating adding referrals to the waiting list in accordance with local policy
Telephone Queries and Appointments (Booking Centre)
Sending out correspondence to patients (ie bowel prep, appointment letters)
All other duties as required by management within the scope of the role.
Systems used (Training provided): HISS, Track-IT, Dictate IT, Patient Centre etc.