Functional Consultant - London, United Kingdom - MRI Software

MRI Software

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London_

- _
- office._

As a Consultant you will become an expert in MRI QPM/ QPM / PMX and its best practice use.

You will use that expertise combined with your knowledge of property management, accounts and general consultancy skills to assist new and existing clients to leverage the business benefits available from the QPM / PMX solution.

Most of the work will be client facing and whilst MRI prefer a remote delivery model some on-site work will be required.

You will approach all engagements with enthusiasm and professionalism making use of your client service skills.

Responsibilities:

Guide new clients through the initial implementation and configuration of QPM / PMX, towards set objectives for going live with the software.
Provide ongoing professional services to clients, such as:

Business analysis

Business process development
Solution design and specification
Data manipulation, import and extraction, using a working knowledge of the QPM
Running workshops
Training of formal courses
Ad hoc training
Report building
Maintain an expert level of knowledge of the QPM/QPM / PMX software
Maintain a reasonable knowledge of the other products and services sold by MRI and the general direction of the Company. Whilst focused on QPM / PMX, it is quite possible the role will involve working on other MRI products
Provide pre-sales consultancy assistance to the Sales teams should this be required.
Contribute to software development plans based on client facing experience and knowledge of business sector requirements if required. Similarly evaluate new initiatives and from time to time assist with the testing.
Contribute wherever possible to achieving a high level of billable utilisation.
Collaborate with other teams within MRI (such as QPM / PMX Support and Application Administration Services) as and when required
To follow the GPS internal processes and procedures, including the appropriate and timely updating of all internal systems.
However, this is not intended to be a definitive list and other responsibilities may arise from time to time.

Skills and Knowledge:

Ideally have previous experience of providing consultancy around configurable software solutions, both for implementations and to existing users
Ideally have knowledge of property management software solutions including the financial aspects
Experience delivering training to clients in a variety of ways including formal courses, workshopstyle sessions both in person and remotely.
Comfortable with both the business requirements and the technical environment.
Exceptional communication skills and be comfortable with dealing with all levels of a client organisation from the directors, downwards and be comfortable with all sizes of system from 3 to 300 end users.
Understand the increasing expectations that clients have of commercial software, and the need to deliver a good experience.
Organised, methodical and with sound commercial understanding of how a software house operates.

We're obsessed with making this the best job you've ever had

We want our teams to love working here, so we've created some incredible perks for you to enjoy:
Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
Enjoy a fantasti