Administrative Support Officer/word Processor - Llantrisant, United Kingdom - South Wales Fire and Rescue Service
Description
Updated August 2019SOUTH WALES FIRE AND RESCUE SERVICE
*****Department
Business Support
**Post
Administrative Support Officer/Word Processor
Operator
**Post No
NU405
**Grade
5
**Location
FSHQ
**Responsible to
Administrative Supervisor
**Responsible for
N/A
Responsibility for
Physical Resources
N/A
Responsibility for
Financial Resources
**NA
This job description refers to the main purpose and responsibilities of
the post. It does not necessarily list in detail all of the tasks required to
carry out these responsibilities. This job description will be reviewed as
and when necessary to ensure that it meets the Service's business
**requirements.
MAIN PURPOSE OF THE POST
To provide general administrative support and accurate production of
documents for departments across the organisation together with
secondary cover for reception, switchboard and mail services.
The main duties of the post will be to provide general administrative support
for Directorates across the organisation, to include some or all, but not
exclusively the following:
DUTIES AND RESPONSIBILITIES
Principal Duties
- To provide general and clerical support including administrative
- To provide accurate production of documents for departments across
Updated August 2019
- To provide secondary switchboard and reception cover as required.
calls, giving equality to the Welsh and English language, including door
entry system. Service visitors by greeting, welcoming, and directing
them appropriately, maintaining signing in book and issuing visitor
badges.
- To collect, deliver and despatch mail throughout the organisation as
- Check in advance meeting room bookings, arrange room set up and
- Maintain and interrogate databases as required by the Service to
including the uploading of documents and information onto internet and
intranet. e.g Headlines and Front Page.
- To assist in the organisation of events, ceremonies, and awards,
required, including co-ordinating the Service Standard Bearer (Colour
Party) team for attendance at events and the organisation of an annual
presentation evening and combined emergency services Carol Service.
checks and allocate to station or practitioner with accurate details.
- Provide administrative support to the Fire Cadet Programme, including
Transferring data onto attendance registers for each Unit. Ensure
medical consent forms and emergency contact details are updated 6
monthly, disseminate this information to Cadet Managers. Produce
and maintain BTEC folders. Check Fire Cadet 'in box' twice weekly
and action where appropriate.
- Provide external administrative support to the Crimes and
department information. Inputting and managing the relevant
confidential information into spreadsheets and databases accurately to
reflect the correct details for company stats and data.
- Provide administrative support to our Community Safety Team in
whilst creating and distributing external letters, receiving incoming calls
and updating company database to forward on to local stations.
Updated August 2019
Secondary duties
- To provide general support for the Business Support Unit, as required.
- To participate in inter-departmental, corporate and external working
public and other outside bodies and organisations.
- To provide support and assistance to other members of staff to assist
- To assist in undertaking research with other Local or Public Authorities,
administration and related ICT developments plus improvements and
establishing best practice networks.
General Duties
- To attend in-house and external training courses as required.
- To undertake in addition to the above duties and responsibilities such
circumstances, but which will not change the general character or level
of responsibility accorded to the post.
- To implement the principles of the Service's Equal Opportunities and
the above duties.
- To ensure awareness and compliance with any directorate, department
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