Service Administrative Assistant - Cramlington, United Kingdom - Hytorc

Hytorc
Hytorc
Verified Company
Cramlington, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Administrative Assistant:
Cramlington, England, United Kingdom

_ HYTORC was formed in 1968. We are the world's leader in hydraulic and pneumatic torque wrench manufacturing. Our mission is to make industrial bolting safer, simpler and more precise and thus, reliable. With over 50 years of experience focused entirely on engineering new technologies for hydraulic and pneumatic torque wrenches while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry. Either from the bottom of the ocean capping the oil leak in the gulf in 2010 or from the top of the world, erecting the new world trade center, we help all industry with better bolting solutions_
**_
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_Essential Duties and Responsibilities_
- _ Processing Service quotations to customers for all van and in-house (Cramlington/Aberdeen) repairs_
- _ Full awareness and control of outstanding PO's to allow these to be promptly received and processed_
- _ Full awareness and control of loan equipment to make sure this is collected_
- _ Stock System Data Base Maintenance
  • Torc Safe_
- _ Courier documentation_
- _ Customer Liaison/Support_
- _ Goods inward processing_
- _ Raising quotes and purchase orders via Insphire IT system_
- _ Stock Availability Checking_
- _ Dispatch Notes and certificate printing / checking_
- _ Support with management / coordination of customer equipment / kits_
- _ Switchboard support_
- _ Co-ordination of warehousing and order processing_
- _ Co-ordination of workbench regarding repairs and order of priority._
- _ General filing and office housekeeping_
- _ Van appointment booking - scheduling customer repair requests_
- _ Van technician travel support - accommodation etc_


_ Computer Skills Necessary_
- _ Microsoft Outlook, Word, Excel_


_ Work Environment_
- _ Standard office environment of moderate noise level._
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