Customer Service Administrator - Haywards Heath, United Kingdom - Office Angels

Office Angels
Office Angels
Verified Company
Haywards Heath, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

JOB TITLE:
Invoice Administrator


LOCATION:
Haywards Heath


HOURS:
9.00am - 5.00pm, Monday to Friday
strictly in the office

STARTING SALARY:
£21,000 - £24,000 p/a (depending on experience)


BENEFITS:
Healthcare, Pension contribution, Additional annual leave, Fully stocked kitchen facilities


CULTURE:
Well established company, with a friendly, social and supportive culture. Excellent training and opportunities to progress and expand your skill set


Office Angels are working closely with the Hiring Manager to on board an Customer Service to their team in central Haywards Heath.

If you have worked in Customer Service and Administration and enjoy speaking with people this could be the ideal opportunityfor you.


Role Responsibility:


  • Managing a high volume of incoming calls from external clients and customers, from a variety of different sectors.
  • Contacting the clients and customers on a daily basis to access updates on outstanding claims and to establish why claims have not been paid/submitted.
  • Go through a list of unpaid accounts and update each account with a relevant contact.
  • Building relationships with members of the internal teams in order to resolve any up coming issues.
  • Working through any outstanding accounts, highlight problems affecting payment and liaise with the clients in order to bring the issues to resolution.
  • Produce reports on outstanding accounts to clients if requested.
  • Work to targets to get all accounts processed properly and in an efficient time frame.
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Customer Service and Administration experience is essential
:


  • Financial experience is desirable, not essential as full training is provided.
  • High level of accuracy.
  • Confident, cando attitude.
  • Can work independently and on own initiative.
  • Able to learn new systems quickly.
  • Be able to build relationships quickly and efficiently.
  • Proficient in Microsoft packages, especially Excel.
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
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