Technical Support Advisor - Warwick, United Kingdom - Recruit 12

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Verified Company
Warwick, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Technical Support Advisor

The Role
UK distributor for light aircraft engines. The company is growing dynamically and has recently expanded to cover markets in Australia, India and northern Africa.

As one of our frontline customer interfaces, you will be part of a small friendly and very focussed sales support team.

Your focus will be on assisting customers and building and maintaining customer relations both in the UK and overseas. You will have specific responsibilities for supporting our customers in Australia and India.

We attend several air shows throughout the year and will also need you to help with the associated planning, set-up and attendance.

About the role

Your duties will include:

  • Acknowledging, invoicing and processing orders
  • Answering inbound calls from our customers for parts sales and enquiries
  • Providing general customer service to other markets, as required
  • Liaison with stores regarding parts
  • Assisting with marketing
  • Some weekend work to attend air shows (paid)
Experience and Qualifications required

  • Confidence to understand find your way around the online engine parts catalogue (you may be required to demonstrate this at the interview)
  • Piston engine technical knowledge preferred but not essential as training will be given
  • Preferably you will have previous experience of working within a parts or stores role.
  • Excellent attention to detail.
  • Must be self motivated, able to work under own initiative as well as part of the team.
  • Must be extremely organised
  • Must thrive under pressure
Remuneration
£2- 32K depending on age, qualifications and experience
Holidays: 22 days paid holiday in addition to Bank Holidays and Public Holidays
Company Pension Scheme


Job Types:
Full-time, Permanent


Salary:
£27,000.00-£32,000.00 per year


Benefits:


  • Flexitime
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
One location


Reference ID:
Customer Service - Warwick
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