Helpdesk Administrator - Lanarkshire, United Kingdom - Skanska

Skanska

Verified Company

Lanarkshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

General information:

City/town:

Lanarkshire, North Lanarkshire, South Lanarkshire
Job field:
Other Operations
External closing date:
Friday, June 2, 2023
Type of contract:
Permanent
ID:
2731
Description and requirements:

We are looking for a Helpdesk Administrator to join our building services team in Eurocentral, Scotland.

Working as a Helpdesk Administrator you will reporting to the Helpdesk Supervisor and will be responsible for the delivery and administration of the helpdesk.

The Helpdesk Administrator's main responsibilities are:

Producing quotes from recommendations made by Supply Chain and Engineers to forward on to clients for authorisation.
Generating weekly reports for the Business Support Manager.
Allocating Order Numbers to directly employed staff and/or Supply Chain.
Chasing Subcontractor reports.
Raising orders through our inhouse accounting package
Tracking compliance with attendance SLA's, intervening to drive supplier and own staff performance, communicating with customers and escalating performance issues where necessary

We are looking for:

Experience of working in a Helpdesk role, preferably using a CAFM (Computer Aided Facilities Management) system
Good communication skills
Good organisation skills
Experience of working directly with client representatives
Good computer skills including use of Microsoft Office, in particular be at an intermediate level
Capacity to meet tight deadlines

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams.

We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

More information about the role
**Closing date