Night Porter - Liverpool, United Kingdom - Novotel Liverpool Paddington Village - Managed by Legacy Hotels and Resorts

Novotel Liverpool Paddington Village - Managed by Legacy Hotels and Resorts

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Novotel Liverpool Paddington Village managed by Legacy Hotels and Resorts Limited have a rare opportunity for a Night Porter to join our high calibre team in a well-established global brand.

This role is part time.

Role Overview

To monitor hotel security, serve room and drinks service to guests, carrying out cleaning duties. Ensuring hotel public areas are to the highest possible standards. Assist guests with requests or enquiries.

Commitment to Quality All staff are expected to care for our customers in a friendly, helpful, efficient and professional manner at all times.

Duties and Responsibilities include:

Handle all queries promptly ensuring the customer receives friendly and efficient response
Ensure all areas are secured and carry out regular security checks throughout the night
Prepare and serve food and drink from the 24 hr menu upon request to residents
Ensure all food and drinks served during the night are charged for, and to ensure no revenue is lost.
Undertake the checkin and checkout of guests, ensuring that all accounts are settled before departure
Operate the early morning call system, ensuring all guests receive their call as requested
Communicate any request to the relevant guests
Move guest luggage if requested
Organise taxi or transport for guests, also staff, if authorised by Nights Manager or General Manager
Control of music and lighting in all public areas
Set up and breakdown conference and banqueting rooms as and when required as per Company standards, function sheet or instruction from the Duty Manager
Ensure all function rooms are cleaned to the required standard when required
Collect in breakfast cards from bedrooms, prepare and serve early trays
Assist guests after functions with their requirements
Ensure that only residents are in the hotel at the end of functions
Keep all bars secure at all times
Report any maintenance defects to Nights Manager at the end of the shift
Ensure that no staff come into the hotel during the night when off duty, unless authorised by the Night Manager.

What's in it for you?

A competitive base salary
Special rates for our team members, and friends and families while travelling and staying in our hotels
Free use of our gym facilities at offpeak times
Bike parking facility
Flexible schedule
Excellent discounts through our global Accor Reward programme for you, your family and friends

Job Type:
Part-time

Benefits: