Apprentice Health Records Facilitator - Scunthorpe, United Kingdom - Northern Lincolnshire & Goole NHS Foundation Trust

Northern Lincolnshire & Goole NHS Foundation Trust
Northern Lincolnshire & Goole NHS Foundation Trust
Verified Company
Scunthorpe, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The post holder will be required to provide support within the Health Records Library, ensuring Health Records are retrieved and presented in a 'fit for state' purpose, and re-filed accurately according to Trust Policy and Procedures.


The post holder will be required to work as part of a team within the Health Records department to ensure the effective organisation and preparation of Health Records for all hospital activity.


The post holder will be required to liaise effectively with colleagues and other departments within the Trust in a professional and pleasant manner and to ensure the confidentiality of information, and patient details, is adhered to at all times, in accordance with the Data Protection Act, Caldicott Guidelines and other Trust Policies and Procedures.

We're a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.


We encourage all our staff to innovate and adopt 'best practice' so we can deliver excellent care to our patients.

We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.


In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

"We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers".


Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.


  • To work as part of a team to locate and retrieve Health Records for all hospital activity, including clinic attendances, admissions etc. This includes the retrieval of Health Records from offsite storage centres in accordance with Trust Policies and Procedures.
  • To work within a team to provide a partially 'closed library' reception service to all staff wishing to access the Health Records Department.
  • To refile Health Records in a timely and accurate manner and in accordance with Trust Policies and Procedures.
  • To maintain an effective system for the location and monitoring of missing Health Records, ensuring comprehensive recording and reporting of these in accordance with Trust Policies and Procedures.
  • To create Health Records for new patient's, ensuring all relevant and correct documentation is available in preparation for the patient's attendance. Also ensuring all patient demographic information is recorded accurately on both paper and computerised records.
  • To prepare Health Records for patient attendances (clinics, admissions etc.), ensuring all relevant, correct and up to date, documentation is available within the Health Records and filed according to instructions, ensuring that Health Records are delivered timely to the appropriate location.
  • In accordance with the Destruction and Retention Policy, perform culling and archiving duties as instructed.
  • In accordance with Trust Policies and Procedures, both initiate and action requests for Health Records from other NLaG Trust sites, Health Records Departments.
  • Merge sets of Health Records where duplicate sets of Health Records exist for the same patient, ensuring the Patient Administration System is updated as well as the paper Health Record to show that a merge has taken place. This will involve liaising with Health Records departments across all sites of the Trust, to determine a mechanism for ensuring Health Records arrive at the intended destination timely.
  • Ensure requests for Health Records from other Trusts are actioned in a timely and efficient manner.
  • To continually ensure that all Health Records are 'tracked' correctly using the Case Record Tracking System (CRT) on the Patient Administration System (PAS).
  • Where Health Records are not tracked correctly, it is the responsibility of the Health Records Facilitator to escalate to a Supervisor.
  • To undertake the updating of paper and computerised records for Deceased patients, in accordance with the Deceased Health Records Procedure.
  • Ensure the completion of electronic incident forms, as required, and in accordance with Trust Procedures.
  • Ensure the provision of a professional/confidential, yet caring service which is responsive to the needs of the patient.
  • Work as an effective team member and have the ability to communicate with staff of all grades and disciplines.
  • To ensure the efficient 'handover' of duties to colleagues on the next shift.
  • Identify issues for quality improvement, and liaise with your Supervisor regarding these.
  • In conjunction with your Supervisor, ensure that you maintain the necessary skills and attend any relevant training courses to fulfil your rol
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