Patient Pathway Validator - London, United Kingdom - Royal National Orthopaedic Hospital NHS Trust

Royal National Orthopaedic Hospital NHS Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An RTT validator is essential to the process of tracking and monitoring patient pathways against the National Access waiting times standards.

The purpose of this post is to utilise the patient administration and operational systems in the Trust to actively validate, track and manage the referral to treatment processes in a patient's pathway and 18-week target.

These process steps ensure a smooth and efficient service for patients throughout their treatment by the Trust.

In addition to pathway validation, the role will encompass daily and weekly monitoring to encourage business as usual processes and adherence to real time workflows.

In summary the post holder will have:

Excellent knowledge of the 18-week rule suite and associated guidelines.
Experience of clinical systems and referencing clinical documents and diagnostic results.
The ability to actively manage the administrative processes associated with patient pathways and review the functioning and effectiveness of clinical teams.
The ability to work effectively as part of the onsite validation team to ensure that pathways are validated and corrected.
The ability to ensure extensive feedback on validations completed on a pathway basis and to give an audit trail of the validations fulfilled on a daily basis.
To be able to communicate well with all team members including multidisciplinary teams, patients and relatives as required.
The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:
Reading and understanding patient case notes
RTT status code at all points of the patient pathway
How to correct PAS entries.
Ensure PTL records are accurate by cross checking with a range of sources from patient letters to patient case notes.
Daily validation of known system and user errors from PAS, this will require indepth knowledge of the PAS system, the causes of the errors and resolving complex pathway scenarios.
Daily validation of the common user errors, including investigating cause of error, understanding complex pathway, resolving conflicting information and sourcing data from a range of sources.
Liaising with a variety of staff, including clinicians, managers and administration staff.
Identifying areas of development to assist users in getting if right first time.
To have a thorough knowledge of processes and practices around the Trust Access Policy and Standard Operating Procedures
To keep up to date with national and local waiting times targets for inpatients, day case, outpatient and diagnostic services.
Work as a member of a team, fostering team spirit whilst building and maintain cooperative relationships, have the ability to adapt to change, contribute to quality improvement activities to deliver a safe and quality service.

We are looking for dedicated and enthusiastic individuals who enjoy analysing data.

To be successful in this role you will need to be highly organised, pay attention to detail and be able to manage competing priorities, using your own initiative to solve problems.

You will need excellent communication skills and the ability to build relationships across staff groups, always conducting yourself in a professional manner.

Due to the busy and varied nature of the team, it is essential that you are flexible, proactive and responsive to changing demands.

Job Summary:

The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:
Reading and understanding patient case notes
Receipt and entry of the referral
Booking and cancelling outpatient appointments
Post session recording of outpatient attendances
Adding patients to day case / inpatient waiting lists
To Come In (TCI) offers, deferred treatment and pause periods.
Admitting, transferring and discharging patients
RTT status code at all points of the patient pathway
How to correct PAS entries.
Adding / removing patients on the Patient Tracking List (PTL) and ensuring patients are booked in accordance with the Trust Elective Access Policy.
Ensure PTL records are accurate by cross checking with a range of sources from patient letters to patient case notes.
Daily validation of known system and user errors from PAS, this will require indepth knowledge of the PAS system, the causes of the errors and resolving complex pathway scenarios.
Daily validation of the common user errors, including investigating cause of error, understanding complex pathway, resolving conflicting information and sourcing data from a range of sources.
Liaising with a variety of staff, including clinicians, managers and administration staff.
Identifying areas of development to assist users in getting if right first time.
To have a thorough knowledge of processes and practices around the Trust Access Policy and Standard Operating Procedures
To keep up to date with national and local waiting times targets for in