Band 3 Discharge Lounge Administrator - London, United Kingdom - Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Following and extensive refurbishment program of the discharge lounge at the Royal Free Hospital, we are recruiting for a Discharge Lounge Administrator who will play a vital role in the newly upgraded lounge, ensuring the smooth and efficient transition of patients from hospital care to discharge.

You will be responsible for managing administrative tasks, coordinating patient transfers and discharges, and maintaining effective communication between various departments within this state-of-the-art discharge lounge.

Coordinate and schedule patient transfer and discharges on Cerner in realtime.
Maintain accurate records and documentation related to patient information, transport arrangements, and discharge procedures using the upgraded systems.
Liaise with healthcare professionals, ward staff, and administrative colleagues to ensure seamless patient flow and timely discharges in the enhanced lounge.
Handle patient inquiries, provide support, and address any concerns or issues that arise, utilising the upgraded resources and amenities available.
Assist in coordinating transportation arrangements for patients, checking for accuracy
Collaborate with the discharge lounge team to maintain a clean, comfortable, and patientfriendly environment
Support the implementation of standard operating procedures and quality improvement initiatives
Provide administrative support, including managing paperwork, scheduling appointments, screening inpatient discharge summaries, and handling phone calls

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.

Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

Excellent organisational and multitasking abilities
Strong attention to detail and accuracy in recordkeeping, making the most of the Cerner EPR system
Effective communication and interpersonal skills to interact with patients and healthcare professionals
Proficiency in using computer systems and software for data entry record management, and MS suite
Ability to work effectively in a fastpaced environment and handle multiple priorities, adapting to the improved workflow in the refurbished discharge lounge.
Knowledge of healthcare processes and familiarity with discharge procedures is advantageous, taking full advantage of the new and improved protocols.

Join our team as a Discharge Lounge Administrator in our newly refurbished lounge and be a part of an exceptional healthcare environment.

You will contribute to optimising patient flow, improving the discharge process, and enhancing the overall patient experience in this state-of-the-art discharge lounge.