Claims Auditor - Tonbridge, United Kingdom - Jigsaw Recruitment
Description
Job Reference:
Date Posted: 19 April 2023
- Recruiter: Jigsaw Recruitment
- Location: Tonbridge, Kent
- Salary: £31,000
- Sector: Insurance
- Job Type: Permanent
- Contact: Gavin Meakings
Claims Auditor:
Tonbridge, Kent Full time position 37.5 hours per week. (Office based), Salary: up to £31,860
Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit an Auditor to join their team in Tonbridge, Kent
Previous experience within a Claims Handling or Claims Supervisory role is essential
The Role:
Contributing to development of and to execute the company's Claims Journey Audit programme and processes, ensuring that randomly selected claims are audited thoroughly and appropriately with feedback directly to the agent, Head of Claims, Business Improvement Team.
Skills and Experience Required:
- Time management and organisation skills
- Tact and assertiveness when dealing with internal colleagues
- Excellent verbal and written communication skills
- Helpfulness and a passion for raising quality standards across the business in both technical accuracy and customer service
- High energy levels, Positive approach, Team player, Drive and enthusiasm for meeting targets
- Empathy and understanding
- Confidence and a professional attitude.
- Knowledge of Household Policy Structure, covers and limits/excesses
- Good standard of secondary education or equivalent knowledge and experience
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