Regional Manager - County Durham, United Kingdom - Reed Social Care

Reed Social Care

Verified Company

County Durham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Regional Manager (Head of Quality and Regulatory Compliance)

Team:
Operations
| Responsible to: Managing Director
| Area of Work: Newcastle and North East

Role Purpose

To take overall operational responsibility for a region including the management of a number of services which include complex care, LD and EBD.

To provide leadership, line management and all associated support for service managers.

Scope

The head if Quality and Regulatory Compliance is responsible for establishing and maintaining a culture of excellence across all operational services in their area ensuring that they are managed to a consistently high standard and that the people we supportare safe and enabled to ful?l their potential and lead full lives.

This included ensuring the environments in which the young people live are at the highest quality of cleanliness, quality, décor and furnishing - both internally and externally.

The post holder will ensure that people processes are performed to a high standard across their region in line with the vision, values, and purpose of the organisation.

This will include e?ective support and supervision arrangements for sta?, ensuring thatthe services in England comply with the requirements of OFSTED & LA.

The post holder will lead a team of Registered managers and will support them to ensure delivery of the area operational plan, including all growth, occupancy and ?nancial targets.

The post holder will ensure that positive relationships are maintained and developed with commissioners, families, and other external stakeholders in order to enhance the organisation's reputation and to ensure that opportunities to grow and develop theorganisation are maximised across the network.

The post holder will ensure the e?ective leadership and management of change throughout their region as the merged organisation develops and grows.

The post holder will be expected to work some evenings and weekends to meet the needs of the business. Also, to travel and stay away from home on occasions.

Skills and Experience

Minimum of 3 years as an operational manager in Children's social care
A previously registered manager to ensure a sound knowledge of regulations and compliance to meet at least a 'Good' standard.
Experience of managing people, services, and budgets
Proven ability to develop individuals and teams
Ability to use information, data and systems to monitor progress and identify key trends and themes
Experience of working within organisational polices and a regulated industry sector
Proven experience in improving service quality and delivering high quality services
Experience of governance systems and structures including audits and medication management
Proven ability to develop and maintain good working relationships both internally and externally
Highly e?ective verbal and written communication skills
NVQ 5 (minimum) in Leadership and Management or equivalent
Experience of managing people through a formal performance management framework
Experienced in investigating complaints and service quality issues