Azure Cloud Support Apprentice - Ipswich, United Kingdom - QA Ltd
Description
Employer description
Lucid Systems Provides support & consultancy to Small & Medium Size companies.
We strive to become an extension of the client and work closely with them in their day to day IT needs.
Overview:
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.
Duties and responsibilities:
[will consist of, but not limited to:]
- Answering incoming support calls
- Logging support tickets
- Assisting in resolution of technical queries
- Supporting the office with setting up new equipment
- Organizing incoming equipment
- Working with various technical teams to promptly deliver services & equipment
- Work with larger suppliers to organise the returns of faulty equipment
What we are looking for:
Desirable skills / Personal qualities:
- Prompt time keeping
- Organisation skills
- Willingness to learn
- Hard working
- Works well as a team
- Self motivated
Entry requirements:
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Find out more here:
Salary:
£13,750 per annum.
Future prospects
The role offers long term security and the opportunity to progress into a permanent position following the successful completion of the apprenticeship.
Important Information:
QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
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