Line Support - Greater Manchester, United Kingdom - Langley James IT Recruitment

Langley James IT Recruitment

Verified Company

Greater Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2nd Line Support is required by a small growing Finance Company with a Head Office based in Manchester to work alongside the IT Manager and provide technical IT Support to around 150 end users including VIPs and assist with the asset management and document writing.

You will be working with the IT Manager to take some of the workload away from him as he currently covers 1st-3rd Line support and everything in between.

The successful 2nd Line Support person will be the first point of contact for all support requests into the department and will be responsible for troubleshooting issues prior to working on a resolution to fix the problem with the user.

As you will be working alongside the IT Manager you will be given ample opportunities to up skill and really kick start your career.

Essential Skills and Knowledge Required

Strong IT support experience with troubleshooting and diagnosing complex IT issues with Windows devices
Experience resolving IT issues in person and also remotely
Understanding of Windows network environments including DNS, DHCP, Active Directory
Experience with Microsoft 365 including Exchange, Teams, SharePoint, Intune and Autopilot
Excellent understanding of firewalls, routers and switches
Basic understanding of Mac OSX
Experience with Apple mobile devices and iCloud

This is an excellent opportunity for anyone looking to move into the professional services sector.

Job Information

JOB REFERENCE: JO _
SALARY:
SALARY FROM: £25000
SALARY TO: £31000
JOB LOCATIONS: England, Greater Manchester
JOB TYPES: Permanent
JOB SKILLS: Active Directory, Azure, Office 365, Exchange, DNS, DHCP, iCloud, MDM, Intune