Facilities Management Supervisor Apprenticeship - Stansted, United Kingdom - Ryanair

Ryanair
Ryanair
Verified Company
Stansted, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

To be successful in this role, you should be well-organised and able to prioritise multiple issues as well be driven to develop their skills, is passionate and thrives on responsibility.

You will be assigned a tutor who will plan an individual learning program with you.

Your tutor is responsible for training and supporting you to ensure that you have the knowledge and skills to be able to successfully undertake your end point assessment.

You will have regular tutorials each month and you will use online learning resources.

During your program, the provider will collect evidence of the "Off The Job" training you receive during your program, which can include; online learning; completing activities and questions; work shadowing; mentoring and a range of other activities that can be completed whilst still being within your workplace and which should take place within your working hours.

Your manager will be asked to support you with this before you start your program.


Requirements:


Skills an apprentice will learn

  • Facilities Management within the context of the employing organisation (Hard Facilities Management, Soft Facilities Management, Total or Integrated Facilities Management)
  • Management of Health and Safety in accordance with employing organisation and client/customer requirements for the facilities management service they are supervising
  • Developing relationships in the workplace with colleagues from own employing organisation and with employees of the customer/client to achieve service targets
  • Develop and implement risk assessment plans in accordance with the requirements for the facilities management service they are supervising
  • Organize and delegate day to day activities of staff to ensure that the facilities management service meets contractual requirements and service targets
  • Monitor the costs of the facilities management service to ensure the budget is not exceeded
  • Procure supplies for the facilities management service and maintain relationships with suppliers
  • Resolve customer service queries and issues in accordance with contractual requirements; monitor customer service issues in order to prevent reoccurrence
  • Solve day to day problems to ensure the facilities management service meets its service targets and contractual requirements
  • Manage the day to day performance of staff and contribute to their development
  • Ensure that resources (materials and equipment) are used efficiently by ensuring correct use in accordance with manufacturer's instructions
  • Take responsibility for own development of skills and knowledge
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