Personal Assistant - Reading, United Kingdom - Thames Water Utilites

Thames Water Utilites

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are we?
We are the UK's largest water and wastewater company.

We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you'll be doing:

Are you an accomplished personal assistant who is ready to support the Operations team?

This is a fantastic opportunity to work for Thames Water Operations function in a role that is critical to supporting the business in achieving our purpose of which we are very proud, "
to deliver life's essential service, so our customers, communities and the environment can thrive".

We are key workers, committed to our values, reaching higher and being better every day to achieve our purpose under these challenging circumstances, doing the best for our customers and the environment.

You'll be supporting multiple Operational Directors who work across the Thames Valley & Thames County regions.

You'll be down to earth, sociable, warm and tactful with a great sense of humour and will be able to work calmly under pressure in a regulated and rapidly changing environment.

Main responsibilities:

Acting as the first point of contact for enquiries from internal or external customers, meeting and greeting key stakeholders, processing and replying to sensitive and confidential correspondence
Filing and maintaining data in accordance with GDPR, business procedures, the agreed standards and service levels, using companyspecific systems, ensuring records are accurate and up to date
Producing standard reports, preparing papers, presentations and documents for use by the director, their team or department, ensuring stakeholders are prepared in advance
Organising meetings, events and departmental activities, taking minutes and recording actions where appropriate as well as arranging travel and booking venues as required
Skilful, intuitive and practical diary management to maximise the team's time
Processing directors travel and expense claims
Raising and processing POs as required and ensure approvals and director authorisations are dealt with in a timely manner
A flexible approach to support when needed
Contributing to a positive, collaborative and committed working environment, building respect and trust amongst colleagues
Building on your existing network of stakeholder EA's and PA's as relationships are key to this role

What you'll bring to the role:

Have proven success at a senior level in a similar role, ideally within a highly regulated environment
Be loyal and trustworthy with a friendly, sociable approach, expressing a passion for Thames Water's Purpose, Values and Behaviours
Ability to keep calm, while adapting and responding to change and events which are inevitable in an operational business
Be highly organised with a professional, agile and diligent nature
Able to understand the needs of our customers, handling situations in a sensitive way
Able to offer solutions with a natural problemsolving mentality
Have excellent grammar and attention to detail
Able to show initiative with a desire for change and making a difference
Possess a positive outlook and optimistic disposition
Knowledge of social media with the ability to respond to messages where needed

**What's in it for you?