Business Support Assistant - Barry, United Kingdom - Vale of Glamorgan Council

Vale of Glamorgan Council

Verified Company

Barry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

The Locality Administration Team provide a frontline service and administration support to Adult Services Teams based at Canolfan Ty Jenner, Contact One Vale and Llanfair Unit.

As primary contacts for the Adult Teams they process referrals into the service and administer waiting lists allowing a smooth transfer of work and timely allocations.

They provide monthly statistical information, update citizen records and action closures.

They assist Team Mangers with HR processes to enable the Teams to function and provide full administration support to social workers, occupational therapists and social care officers in order for them to focus on their roles.

About the role

Pay Details:
Grade 4, SCP 5-7, £23,500 - £24,294 pro rata

Hours of Work - 15 hours

Working Pattern:
Monday, Tuesday

Main Place of Work:
Llanfair Unit, Llandough Hospital with some home working

Duties to include:

To provide a front line reception service to Adult Services.
To assist with the general day to day running of the base.
Creating and maintaining electronic systems to log and track information
As the primary contacts for the Team, responsible for processing all referrals received
Collate, monitor and provide waiting list information for weekly allocation meetings in order for cases to be allocated efficiently on a priority basis.
Maintenance of computerised record systems WCCIS, TRIM / Content Manager.
To assist Team Managers / Practitioner managers with HR processes.
To provide full administration support to Adult Teams.

About you
You will need

Experience of working in a busy office and meeting deadlines
Experience of working with computerised information systems
Experience of team working.
Good allround computer knowledge, including computerbased information systems (Microsoft Access, Excel)
Good communication skills
Good interpersonal skills
Ability to manage and retrieve information.
Ability to prioritise workloads and work under pressure
Ability to work in a constantly changing environment.
4 G.C.S.E. English & Mathematics (or equivalent)
Team worker
A commitment to excellence in public services
Commitment to equal opportunities and customer service
Ability to use intiative
Self motivated
Ability to work under pressure and to deadlines
Willingness to undertake training
Ability to drive/travel throughout the Vale or between locations as appropriate
Ability to respond to the changing needs of the post

Additional information

For Further Information, contact:
Kathryn O'Mahoney

Please see attached job description / person specification for further information

Job Reference:
SS00714