Service Advisor - Slough, United Kingdom - ADVANCE VAUXHALL (MAIN DEALER)

ADVANCE VAUXHALL (MAIN DEALER)
ADVANCE VAUXHALL (MAIN DEALER)
Verified Company
Slough, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About us
Advance Vauxhall has a prestigious reputation for delivering the highest quality within the Vauxhall brand. It is our greatest asset, our people that lie at the heart of our success.

In return for their positive work efforts, we provide the opportunity of a long-term career path working alongside our driven and dedicated team.

On offer are exceptional opportunities for development and ongoing investment in Vauxhall brand training.


The role:


  • Delivering exceptional customer service and customer experience
  • Advising on technical issues and queries
  • Arrange car collection and delivery, providing courtesy cars where necessary
  • Progressing work through our Aftersales department and invoicing once completed.
  • Explaining the content of the invoice and breakdown, and taking payments
  • Being proactive, and liaising with both existing and new customers in relation to their vehicle maintenance schedules
  • Liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time
  • Upselling additional products and services
  • Managing all bookings in an efficient and professional manner
  • Ideally experience within the automotive industry in a similar role
  • Positive and friendly attitude, ready to deliver excellent customer experience
  • Excellent communication skills, and great attention to detail
  • Team player
  • Full UK driving license

Benefits of joining us:


  • Company pension
  • Car Benefit Scheme
  • 28 days of holidays
  • Aftersales discounts, including reduced MOTs and servicing

Job Types:
Full-time, Permanent


Salary:
£27,000.00-£32,000.00 per year


Licence/Certification:
- full UK driving license (preferred)


Work Location:
One location
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