Band 5 Out-patients Front of House Supervisor - London, United Kingdom - Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

To find out more about working at the Royal Free please visit our website.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.

Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

You will be required to operationally manage allocated front of house reception teams.
To Train, support and performance manage allocated staff to ensure Trust Cerner Outpatient operational processes are embedded in staff practice

You will manage the interface between the front house, outpatient appointment centre and medical records to ensure a highly efficient and effective outpatient service for patients.

Ensure that the Trust delivers excellent outpatient care by supporting

implementation of a rolling customer care training programme for all reception staff and performance management against these standards and maintenance of clean and presentable outpatient waiting and clinical areas in main outpatients.