Accounts Assistant - Preston, United Kingdom - Pure Utilities
3 weeks ago
Description
As an Accounts Assistant, you will be working in a close-knit team as part of the Accounts Receivable function, tasked mainly with resolving outstanding accounts.
The role may also become varied - you may need to utilise your skills and experience to fulfil several functions, such as some general accounting and administration duties.
Key Duties
- Contact overdue customers to obtain payments, payment commitments, or query details
- Make outbound and take inbound customer calls
- Collaborate with other departments and organisations on debt collection matters
- Negotiate and monitor customer payment plans
- Tracing defaulters by searching publicly available records and industry data
- Assist preparing accounts for escalation
- General office procedures, processes and administrative duties, as required.
Key Requirements
- Excellent communication and negotiation with debtors, both written and verbal
- Experience in developing, enacting and monitoring debt recovery plans and strategies to prevent losses
- Assertive yet professional, showing empathy whilst remaining calm under pressure
- Maintain a positive attitude, with a drive to hit targets, working with mínimal supervision
- Excellent attention to detail and exceptional recordkeeping
Desirable Skills/Experience
- Experience in recoveries, sales, customer service, or telemarketing
- Debt collection certification or training
- Experience with accounting software
- Capable IT skills, especially with Microsoft Office (particularly Excel, Word & Outlook).
Succeeding in the Role
Salary:
£22,250.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- Onsite parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Preston, PR2 2YB: reliably commute or plan to relocate before starting work (required)
Experience:
- collection: 1 year (preferred)
Work Location:
In person
Application deadline: 21/06/2023
More jobs from Pure Utilities
-
Accounts/collections Assistant
Preston, United Kingdom - 1 week ago
-
Specialist Services Administrator
Preston, United Kingdom - 1 week ago
-
Data Processor
Preston, United Kingdom - 1 week ago
-
Customer Service Executive
Preston, United Kingdom - 3 weeks ago
-
Accounts Assistant
Preston, United Kingdom - 3 weeks ago
-
Customer Service Executive
Preston, United Kingdom - 2 weeks ago